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How to connect my chip reader to my phone

I am officially in my second reader and I am having saving the same issues as the first. I charge it over night and it still won’t connect to my phone. I have done everything in the troubleshooting tips. I am at my wits end and I really need this to work. 

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Hi @scentsymedic - Sorry to hear about the trouble. If the troubleshooting tips didn't work out for you, feel free to reach out to our Support team who can take a look at your account and investigate further.

Puka - She/They
Seller Community UX Designer
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