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How to reconnect the chip card after a major power outage; also, how to connect the receipt printer.
We suffered a power outage, after which the chip reader will not work, nor will the receipt printer. Need help. I shut the tablet down with no result. I have unplugged and replugged everything.
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Hello @ddrbooks,
I'm so sorry to hear about the power outage and for the trouble with getting everything back up and running. 😕
Are you set up an Ethernet printer? If so, you may want to check that your router is back online and that you have a strong Wi-Fi signal. In addition, these steps usually resolve any kind of connection issues for the reader right away: My Reader won’t pair with my device.
If you're still encountering any trouble after that, you can call a member of our Customer Success Team by following these steps: Customer Code & Phone Number - Where is it?
Hope this helps clear things up!
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