I didn't receive an email notification after a sal...

prosperhere · ‎06-14-2017

The title of this thread has been edited from the original: email notification

I did not receive an email notification on a sale I made today. The sale is in my sales report. Nothing in Spam or trash. They always come through pretty quick. Wondering if that happened to anyone today?

Chad · ‎06-17-2017

Hello @prosperhere! I know I'm a little late here, but did that email notification ever come through?

If not have you checked your email notification settings in your Square Dashboard?

prosperhere · ‎06-17-2017

Hey Chad, thanks. That particular one never did. I guess it's my server. Square stated that they had some that bounced back. Don't know why. Never had any to do that before. No worries! I appreciate it.

Sandy63 · ‎02-08-2018

I’m having the same issue. What was your fix?? Thanks

Helen · ‎02-10-2018

@Sandy63 I'm sorry to hear you weren't receiving email notifications and for the delay in this reply. It looks like our Support team was able to help you with this before I read your post. Thanks for your patience!

️ Helen
Seller Community Manager

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I didn't receive an email notification after a sale I made today