I have clients on recurring payments that should o...

dezzyj2019 · ‎03-29-2019

I have clients on recurring payments that should only be charged twice a month even in longer months, how do I prevent 3 payments in longer months?

Helen · ‎03-31-2019

Can you provide a bit more information about how you're currently using recurring invoices @dezzyj2019? Have you set them to repeat every 2 weeks?

️ Helen
Seller Community Manager

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dezzyj2019 · ‎04-03-2019

Yes, currently it is being set for every two weeks however I need it for the 1st and 15th. The issue and what's happening is in longer months when I set it to every two weeks that ends up being 3 payments so I'm charging my clients more than our agreement. I want to set it for the 1st and 15th and forget it.

Chad · ‎04-05-2019

Hello @dezzyj2019!

Currently this is a limitation with recurring invoices. Right now, the invoices can only be set on a daily, weekly, monthly, or annual cadence. I'll make sure to share your feedback with the Invoices team.