Hi @Maude2 - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question. Its awesome to hear that you're doing all that you can to protect your account.

The best way to ensure that no one can hack your account is to change the email address and/or password.

if you're unable to receive the verification code to your account, please be sure to contact our support so that they can straighten that our for you right away. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨