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Hey there, I frequently make changes to my very large catalog in google sheets and reupload the catalog to bring the changes into Square. Last night I uploaded a partial catalog change to about 1500 items, and to my horror, this morning I had received hundreds of dollars worth of orders for product we have been out of stock on for a while... Digging around I realized that inventory tracking had been turned off for all of the items that were imported. How can I fix this in the future?
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I just looked at my csv catalog that I downloaded yesterday. I was thinking there was a (Y/N) column for this. I would check two of your items, 1 that has the Tracking on and then one that has the Tracking off and compare the two to see if the one has a Y for tracking of inventory. I am not sure if it would be the Stockable Column or the Stock Alert column Both columns are in Green text below in the column headers. I am leaning towards a "Y" in Stock Alert Enabled, column AE. After checking a few of my items in the CSV and in my Square Dashboard.
Reference Handle | Token | Item Name | Variation Name | Unit and Precision | SKU | Description | Category | SEO Title | SEO Description | Permalink | GTIN | Square Online Item Visibility | Weight (lb) | Shipping Enabled | Self-serve Ordering Enabled | Delivery Enabled | Pickup Enabled | Price | Archived | Sellable | Stockable | Skip Detail Screen in POS | Option Name 1 | Option Value 1 | Default Unit Cost | Default Vendor Name | Default Vendor Code | Current Quantity | New Quantity | Stock Alert Enabled | Stock Alert Count | Tax - Pa Sales Tax (6%) |
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Pocono Candle
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Turning stock alerts on for items causes emails to be sent out when stock alert levels are below the set threshold. I expressly have those alerts turned off and use the stock alert quantity as my max (or reorder-to) quantity.
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