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Invoices are Disappearing

I am creating invoices and then they are disappearing in the system and I can't find them. I get an email confirmation but they do not show up when I look at my invoices tab. Has this ever happened to anyone else? If so, is it something I can fix or do I need to contact customer support? Thanks in advance!!

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Square Community Moderator

Hi there, 

 

You'll want to make sure you don't have any specific filters in place that would prevent you from viewing your invoices. 

 

There is a date selector box as well as a invoice type box that you can customize to only show certain invoices. This might be why you're not seeing all of them. 

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