My on line coupon code isn't working.

abbyperkins · ‎12-30-2021

I'm trying to set a coupon code for an entire category on my square site and it is only applying it to a small number of the products in that category. How do I fix this?

Ria · ‎01-02-2022

Hi @abbyperkins - Welcome to The Seller Community, it's always nice to see a new face 😊

That sounds frustrating. Your coupon codes by category absolutely should not be behaving this way.

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with this matter, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter with the help of our engineers.

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

Ria
Community Moderator, Square
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