Seller Community
I purchased Square Stand Bundle [REDACTED CONFIRMATION NUMBER], I did not receive Square Contactless + Chip Reader and Dock
SQUARE STAND HAS BLACK SCRATCHES ON BOTH SIDES !!!! PLEASE HELP!!! RECEIVED TODAY
Sorry about the state of your Square Stand. You'll need to go through the warranty process so we can ship you out a new one (https://squareup.com/help/us/en/article/5148).
Can you check to make sure you ordered the Square Contactless and Chip Reader plus the Dock? Since issue is account-specific—and this forum is public—please get in touch with our Support team about tracking down the hardware: https://www.sellercommunity.com/t5/Questions-How-To/Where-can-I-find-my-customer-code/m-p/875#U875
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