Remember settings are not working-help

Royalpups · ‎11-02-2021

I’ve had my invoice account set up for a while now. A while back it updated and ever since the reminder schedule option and default settings has completely disappeared and I have to manually send out reminders. It is no longer inn the “details” section where on the how-to guide says it is. And when I go to edit my default settings it’s not in there either. Is anyone else having this issue? I just did another update hoping it would fix it and it hasn’t.

Kassi_ · ‎11-04-2021

Welcome to the Community, @Royalpups

Always great to see new faces here!

I want to get some more information on this Invoices issue, so I can provide the best solution.

Are these recurring invoices you're trying to set? Or are you trying to set the default for individual invoices?

Recurring Invoices will have the due date you select at the time of the initial invoice. It's not able to be edited in the middle of the series, so you would have to end/start over.

Your default invoice can be set, so you have the same initial invoice whenever it's created.

I will keep an eye out for your reply👀.

Kassi
Community Moderator, Square
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