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Sales report shows cash collected but was sale was run with a credit card. Money not transferred
Received my sales report. Some items were listed in the cash column but I think my friend ran them with a cc. Is that possible? She didn't take cash for the sale. I was paid by square for the items that were run as cc but not the ones listed as cash. Help please
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If they are listed as cash then no card was used. Sounds like they need some training. You can pull a transaction report for the day and it will show you how each was rung.
Hey there @jenandcompany -
If you recorded a transaction as cash in the Point of Sale app, then we trust that you accepted cash from your customer. @RHatch is right, please make sure anyone accepting payments on your behalf is recording sales correctly to ensure you either received cash or completed a credit card transaction.
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