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Beta Member

Square Store Not Resolving Consistently

Hello all,

 

I have recently set-up a store -- I've added items and launched it, but have kept the not accepting orders option on (as I wanted to post a big announcement, etc). Within the past few days, the store seems to have reverted to it's non-resolved state and now displays this message on and off again:

 

>>Your Online Store is on its way. 

To ensure that your Online Store is properly configured, follow these steps:

  1. Properly point your domain's DNS record to Square.
  2. Set your domain in your Online Store settings page. Test that your domain is valid.
  3. Wait up to 24-48 hours for your changes to propagate.

I've added the CNAME record for the specialized domain and everything seemed as though it was fully resolved and launched. After I switched the site to fully online, it popped up once again. However, I just checked it and the message above has come back.

 

I don't want to tell my customers that everything is online, only to have them visit the site and receive an under construction type message.

 

Square store address: https://squareup.com/store/thisispanache

Custom domain: http://store.thisispanache.style/ 

Main domain w/ nav links to the store: http://www.thisispanache.style/

 

Any help is much appreciated!

 

Warm Regards,

Charlene

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Super Seller Alumni

I had a similar issue when I first set up my site, but it resolved itself within a few days of setting it to live.

I opened you page a few times, and it looks like it's all good to me.

How long ago did you set it to live?

 

Are you still getting the error message?

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
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Thanks so much -- good to know I'm not the only one 😃

 

I set it to live 3 days ago (July 5) and just received the message this morning. However, it seems to mainly appear when I click the store link from my site. The links are the exact same, thus I have no idea why they would resolve differently. 

 

Hopefully this will even out as yours did!

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I am having the same issue Dns configuration is good but comes a goes when refreshed.

 

https://squareup.com/store/the-good-garlic-company/

 

Custom domain goodgarlic.ca

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