Hey @wingatesprocess, very sorry to hear about the trouble with the app. If you're still having any issues, I'd suggest giving these troubleshooting tips a go: Troubleshooting in Offline Mode.
Be very careful to not delete and reinstall the app if you have accepted Offline Payments — otherwise they will be lost.
Hope this helps get you in the clear. Let us know if anything else comes up.
️ Tom | he/him
Seller Community Manager | Square, Inc.
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