Trying to access Online from Square Dashboard

odysseyart · ‎01-09-2023

When I click on "Online" in my Square Dashboard, I receive this error message:

Bad Request

Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit.

Apache Server at internal.weebly.net Port 80

When I tried to contact Square Online support I received the same error message.

Everything was working fine before lunch!

Anyone else experiencing this?

Kassi_ · ‎01-11-2023

Hey there, @odysseyart -

Have you tried any browsing troubleshooting already? If so, which browser are you using to access your Dashboard. There are some that are more compatible with our system, so switching over to a different one can help resolve these error messages.

If this doesn't do the trick, please let me know. I am happy to circle back!

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

odysseyart · ‎01-12-2023

Thanks Kassi_. I finally got on a call with customer service and got it figured out. I had to clear my cache and cookies. Not sure why it worked fine in the morning and stopped in the afternoon but it works now.