Why can I accept a cash sale when the cash drawer ...

chaiden66 · ‎12-18-2019

I am able to make a cash sale in Checkout with the drawer closed, why is this?

isabelle · ‎12-18-2019

Thanks for posting in our Seller Community. We do give the cash sale option to sellers who do not have a cash drawer connected. Is this the functionality you're referring to?

Let me know so I can look into this for you.

chaiden66 · ‎12-20-2019

Hi @isabelle ,

Yes, I guess that would be the scenario to allow a cash transaction without a drawer. However in our case, we do have a drawer. It would be great to have the option to not allow a cash sale if the drawer is closed. This is a big loophole for using the system with a drawer.

Thanks,

Cody

isabelle · ‎12-21-2019

Hey @chaiden66.

Thanks for your reply.

I can see how that would be beneficial. Right now, the ability to turn off cash sales while a cash drawer is closed, is currently a feature request. Keep an eye out on the Seller Community for feature request updates.

Thanks again for surfacing this question, and happy holidays!

Why can I accept a cash sale when the cash drawer is closed?