Why does my deposit go in then square takes back o...

Sprinkledivapz · ‎10-16-2017

My last couple next day deposits go into my bank and then a portion of it comes out. For example deposit was 27.86 then square took 20. How can square remove money from my bank acct. It's doesn't happen with my instant deposits. Anyone have a clue?

RHatch · ‎10-18-2017

This could be Fees for any Services like Appointments, Loyalty, employee etc.

It could also be charge backs

or it could be a return.

If you don't find one of these then I would contact Square Support.

EJ_ · ‎10-18-2017

@Sprinkledivapz The response by @RHatch sounds to be the most likely cause of this.

Were you subscribed to any other services? You can check this within your Pricing & Subscriptions section of your Square Dashboard.

Why does my deposit go in then square takes back out?