Thanks for taking the time to report this issue, and sorry for the trouble.

@theketogirl — It looks like you were able to get things resolved with our Support team by the time I got to your post. Is everything working as expected now?

@LibertySwag — Are you still experiencing the logo trouble? If so, we'd like to have a closer look at your account. Can you contact our Support team directly with your login email and mention the social media site that's not behaving?

Thank you again for your help with this!

All taken care of. Trent at Square Support helped me figure it out yesterday. In case anyone else is having problems with this, apparently the image social media associates with a link to your store is the logo on the store site which you upload in the store editor as opposed to what you upload under your profile in the main dashboard. In my case I had the correct logo posted in the correct place but social media was still associating an old logo with the link to my site. I just removed the logo and then reloaded it which seems to have cleared things out for Facebook and the proper logo now associates when I share a link to my site.

Hope that is helpful to anyone else who may have the same issue. 

Hi Tom-  I'm having the same issue with skirtandsatchel.com . How should I proceed?

Thanks!

I am having the same problem, but do not have any social media attached yet, On my dashboard it's correct and updated to new company name, but receipts/invoices all have old name.

Help!

Jessica

I totally just discovered that my facebook page link won't update either. 

Hey @Tenmile and @skirtandsatchel, sorry to hear that you're running into this issue as well.

If @LibertySwag's suggestion doesn't fix it for you, please try these troubleshooting steps. After that, if you're still having any trouble, please contact our Support team directly. Once we have a closer look at your individual accounts, we'll be able to get this sorted out.