Hello there @Moose4

This isn't the experience we want you to have, and I know how frustrating it can be for something not to work as expected. I see you have done several troubleshooting steps.

I'm going to ask a couple of questions to see if we can get to the bottom of this. 

- What operating system and version are you using?

- Which Internet Browser and version you are using?

- Have you tried using a completely different device? (This could also be a mobile device)

- Have you tested with a different internet connection?

These answers along with a screenshot of the experience you are facing, will help me or other Community Moderators understand this and get this escalated to our product team for their visibility and assistance if necessary.