Deactivating Payment Methods

HeHa · ‎12-14-2023

Hi there,

I have been able to deactivate payment methods when people book my services for individuals. However, I now have a class booking, and it is still prompting customers to input and charge their credit card. I would like to stop the booking site from doing this. I would prefer no payments going through. How do I fix this? TIA

_Violet · ‎12-14-2023

Hi @HeHa - Thanks for reaching out to us here on the Square Seller Community👋

I reached out to the Square Appointments Support Team to help me answer this one. They let me know that, "Booking Classes are pre-pay only when booking online. The Seller could make the price $0 and change after the class as a stand-alone transaction. If the clients book in person, they can skip the payment at time of booking."

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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