Donation link for one company coming up as link fo...

Shumba · ‎08-13-2020

I have two companies using Square. Last night I created a donation link for my other company (ministry) but the link shows as the other company that I did not intend to be known. How do I remove that to include my intended company on the link? Please advise. Thank you!

Seamus · ‎08-14-2020

Hey @Shumba,

Thanks for reaching out.

It sounds like the item / donation may be assigned to the incorrect location - you can find some instructions on assigning items to locations here. If this is not the issue please get in touch with our support team and they'll be able to take a look into your account and how things are set up to better troubleshoot the issue!

Seamus
Square, Australia
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Donation link for one company coming up as link for the other company