QUICKBOOKS AND SQUARE NOT SYNCING

mindfulsoulloft · ‎11-12-2021

My square stopped syncing with quickbooks since QB had an update. I dont know how to fix it. I reach out to square and they told me to reach out to quickbooks so i did talk with both ends and they keep telling me the same thing. talk to the other party. they are not a good help

Kassi_ · ‎11-14-2021

Hey there, @mindfulsoulloft -

Thank you for circling back about this sync issue with QuickBooks.

Did you reach out to our CS Team after speaking with the QuickBooks team?

I will keep an eye out for your reply👀.

Kassi
Community Moderator, Square
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mindfulsoulloft · ‎11-15-2021

Hi Kassi. Yes I did talk to CS but they told me to talk to quickbooks. That everything is good with then so I don't get it. Also in the new update it says. Square balance account in the app settings. Which I don't remember seeing it before