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I am having the same problem with my app. I do not have "credit card" listed as a payment type. How can I add credit card to my options?

@HKC1 I see that you were able to contact our CS team about this already, and they were able to help you out!

For anyone else reading this, if the app can't detect the reader for any reason you won't see the option to accept credit cards. Instead, you'll see a list of other options like Manual Credit Card Entry or Other. Note: "Other" means you're recording the payment, the card will not be charged. 

These magstripe reader these troubleshooting steps should help anyone experiencing this issue. Or if you have the Contactless and Chip card reader check out these troubleshooting steps. 

It’s keeps saying it can’t approve my account for credit card payment. Why is that? I know I put down all the correct info

Hi there, @ChrisB1 - so sorry for the trouble. I would take a look into this thread of Sellers who also had this issue. You should be able to find some helpful troubleshooting steps there.

Let me know if you have any questions!