Morning Drawer Reports

Sam1133 · ‎02-19-2017

Hello there. I'm new to Square POS, but love it.

I have a question about the "Morning Drawer Reports." Why is it that some mornings I receive the report after someone opens the drawer and sometimes I do not?

Please advise,

Craig-

Kpay · ‎03-06-2017

@Sam1133, welcome to Square and sorry for the delayed reply!

I agree that it seems strange that you wouldn't receive the email report every time. The only thing I can think of is maybe the drawer session wasn't properly closed out in the evening. You'll need to close it out and then start a new drawer session to trigger a new report.

@sciabica1936, @Ron do either of you have advice? Thanks for taking a look!

Sam1133 · ‎03-06-2017

Hello again,

I am no longer receiving ANY MORNING reports. Just evening reports. Is this now normal?

Spenser · ‎03-08-2017

Hmm, that's pretty strange that your email notifications would change, @Sam1133. There aren't any updates I'm aware of that would cause this on our side. If you haven't already, give us a call and a Support team member can take a look at what emails are being sent to your address.