Hey @artistjane — thanks for posting.
At this time, Bluetooth is the only way to connect the Contactless and Chip Reader to a phone. If you're running into trouble with getting the reader to stay connected, these tips should help.
I'll be sharing your experience with our product liaison team, who tracks these issues and makes improvements. In the meantime, please feel free to reply here or contact our Support team directly if anything else come up.
️ Tom | he/him
Seller Community Manager | Square, Inc.
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