Why won't the square take a "benny" card?

kambiswan · ‎11-29-2016

I am a counselor who accepts credit cards for payment and have had no problems with the exception of benny cards (clients FSA account cards). These cards have been denied and when I call the company to find out why they have advised me to add their payor ID to my card program. I don't know how to do this, does anyone else?

Chad · ‎11-30-2016

@kambiswan Welcome to the Seller Community and congratulations on your first post! 😀 🎉

To accept HSA/FSA cards you will need a specific business category. But we can't address it in the Community, because its public. I will have a Support Specialist follow up with an email shortly.

Keep an eye on your inbox!

MJL · ‎06-16-2017

I am having the same problem and have sent an email for help a few days ago with no response.

Russell · ‎06-19-2017

Hi @MJL - it looks like we responded to your message on June 16, 2017. Take a look @George's post on accepting HSA cards for more information.

Let us know if you need anything else. 😎