How do I get the tutorial for the contactless and ...

Khair · ‎05-05-2016

Every time I log in, the tutorial for the contactless and Chip reader pops up. I've done the tutorials. It's annoying. How do I get it to stop?

Sean · ‎05-11-2016

This sounds like a major pain! 😨

I just tested this out on your account, but for some reason I wasn't able to replicate the problem. I was able to find the video in the "Help" section, but it didn't automatically pop up. Were you able to dismiss it finally by clicking the X in the top left corner?

Is this still happening for you? If so, you might also try deleting, and then reinstalling the app.

Either way, please let me know! I want to make sure this is taken care of!

Sean
he/him/his
Product Manager | Square, Inc.

VanKalkerFarms · ‎05-11-2016

It happens to me too every time I pair the bluetooth reader in the morning.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Sean · ‎05-11-2016

@VanKalkerFarms Weird! 🤔 The reader should automatically connect after the initial pairing, you just need to wake it up by tapping the power button. You shouldn't have to re-pair it each time you want to use it, unless you unpaired it so you could connect it to a different device.

Sean
he/him/his
Product Manager | Square, Inc.

How do I get the tutorial for the contactless and Chip reader tostop popping up every time I log in