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My square is not working nor is my chip reader

My square is not working and purchased a chip reader and it’s not working either. 

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Super Seller

You'll need to provide information in order for anyone to help you.

 

What phone do you have?

Or is it a tablet?

What version of iOS or Android is the device running?

What version of the Square POS are you running?

What chip reader do you have, the Bluetooth one or the plugin one?

Has this worked before?

 

the more information the better

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My reader is not working!! I am so annoyed, I have had to manually input 4 transactions. Not Happy. I have a Samsung S8.

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I'm sorry to hear about the trouble @browaddict, are you using the Square Magstripe Reader? 

 

If so, we have an article in our Support Center Square Magstripe Reader Troubleshooting. Check it out! 🙂

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