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DpotterCA8300
‎12-02-2018 06:55 PM

Have received an ACH Business to Business charge in bank account what is that charge?

Have received a charge on my bank account that appears different than my normal square transactions.  Can someone explain?

 

Normal charge shows as  square inc xxxxxxxxxxxxxxxxxxxxxxxxxxxx name  

this charge shows as Business to Business ACH Square Inc xxxxxxxxxxxxxxxxxxxxx name 

 

any insight?

 

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VanKalkerFarms
Super Seller
‎12-03-2018 05:47 AM

honestly, I'm not sure, possible it is an ACH payment thru Square Cash.  @katieand any insight?

 

your best bet might be to contact customer service.

 

https://squareup.com/help/contact
Click "Other"
Click "I don't see my issue"
Click "Call Support"
Write down your Customer Code
Call [Redacted]

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page
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Chad
‎12-03-2018 09:59 AM

Hello @DpotterCA8300! 

 

It sounds like your linked bank account was charged for a subscription service. I recommend checking out the Pricing & Subscriptions section of your Square Dashboard for a breakdown of the charge. 

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