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Wrong SUI taxes on Dec payroll

Why does Dec payroll, deposited in employees' accounts in Jan, reflect a tax line for SUI and FUI?  We've far exceeded the thresholds for each employee in the CY2017 payroll books.

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hi @TCIAccounting,

 

Sounds like a specific question for the payroll department.  I would call them through custmer service # and select the prompt for payroll.  Ask for one of the managers to get an answer and make sure to record a Case# from them so you can make reference to it when you receive any notices of non-compliance.

 

Bob

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Hi @TCIAccounting - I just talked to our Payroll team about this. While a payrun might be within December 2017, if the payout date is Jan 2018, then taxes will also be applicable for 2018. Our Payroll team does have a dedicated line you can call if you want to chat more about this.

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How do I get a live person?  I keep getting HUNG UP ON.  I received a report from the government that I over paid taxes and I need square to fix it. 

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