How to process customer payment if they have more ...

Richlow · ‎03-24-2018

We have a salon and many customers book multiple services at the same time. For example they will book a manicure and pedicure at the same time. This would require booking the 2 services with 2 different employees, which should not be a problem with Square appointments. When the customer is finished and wants to pay, we need to combine those services into one bill for the customer, but we do not want the employees to lose credit for their individual sales. Is there a work around for this as it seems Square appointments can't do this at this time?

EJ_ · ‎03-27-2018

Hi @Richlow

Welcome to the Seller Community!

At this time you're only able to checkout services that are booked with a single staff member unfortunately.

One workaround that I've seen used is to add notes to the Appointment Notes section that indicates if other services are going to be performed by other staff members, then add those services from the Check Out Appointment screen.

How to process customer payment if they have more than one service