So to comp it, it will still take out of inventory correct? Because at the end of the day I have to tally total sales of a certain item, then deduct how many of them were  "wasted" by the employees themselves thus leaving the actual "sale number" vs just the "inventory number" 

I'm not sure if that makes sense? 

The comp report appears to show the retail value of all comped items. Is there a way to see the cost of all comped items over a period of time? It seems like the cost would be a more useful metric than the retail value for this.

I only use the Virtual Terminal and I don't see where the comp button is. Can someone help please?

Hey there @johnnn 

At this time the Comp button isn't available in Square's Virtual Terminal. At this time, this would be considered a Feature Request. In order to appropriately send these to our product teams we’d love it if you'd submit this request on our Ideate page for Square Virtual Terminal. Our team monitors these boards and we triage them to measure needs. You can search the boards to see if this has been requested before and add your use case if so!

@salg Have you considered using the Comp feature to track these giveaways? I merged your post into this thread so you can read more about Comp and Void. You can create specific Comp Reasons: in your case you could create one for Donation and another for Give Away.

When you comp an item your inventory is updated automatically, and you can use the Comp Report to keep an eye on things! 

@Wmswinery Have you tried using the Comp feature? You can create a Comp Reason, e.g. 'Sample' to record in the app, and when you complete the 'sale' the inventory will be updated to reflect one less item in stock. (The amount of the sale will automatically be $0.00.)

With this feature you'll be able to see the name of the Comp (i.e. the reason for it) from the Transactions section of your online Dashboard. You can also view and download a Comp report to see how many samples you've used over a period of time.

I hope this helps, if you have any feedback about it let me know!

I have the same issue at my salon and spa because I provide my hairstylists Back Bar (shampoo and conditioner that they use on clients). These items are not for sale because they are a business need to operate smoothly. I still have to continually purchase these items, but they will never be sold to anyone. How would I track these specific items that I buy for the business ? 

At my salon I provide my hairstylists Back Bar (shampoo and conditioner that they use on clients). These items are not for sale because they are a business need to operate smoothly. I still have to continually purchase these items, but they will never be sold to anyone. How would I track these specific items that I buy for the business ? 

Hey @MaisonNoire! I moved your duplicate question to this thread. 🙂

Did you try @Helen's steps listed above?

Hi @Mark1958 - Thanks for reaching out to us with your question. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I went ahead and merged your post to an existing thread where other Square Sellers have discussed this topic as well.

Please see the reply from one of our Community Moderators, @PUKA, which has been marked as the Best Answer.

I hope this information is helpful but please do let me know if you have any additional questions.

Is there a way to make it need a specific managers code to approve comps/ voids?

Hi @Burger-Co,

I see this is your first post! Happy to have you join The Seller Community.

Yes, you can able a enable a code in order to apply void/ comp. In order to do so you will actually have to create team member profile and enable the permission. 

Click here for more information about Team Management and setting up Team Permissons.

I hope that does the trick! Reach back out if you need further help. 

I see that, however  can I do that for each manager? With different codes?