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Beta Member

POS issue, no tax when "To Go" selected

After this mornings POS software update, we started encountering a new bug. After we select an item for order, the sales tax will remove if we choose "to go" for the order. We then have to remove the item and reselect it while "to go" is active. It does happen on every item and it doesn't seem to be an issue if we choose "to go" within the item vs order list.  Let's get this fixed.

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Admin

Hey @VCB, I'm very sorry for the trouble this is causing! If you haven't already please contact our Support Team to report this. They'll be able to troubleshoot, and escalate this to our engineering team to resolve if necessary.


If I can help with anything in the meantime please let me know.

️ Helen
Seller Community Manager

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Beta Member

I had tired Support via email, but that was not very productive. Called today and we resolved the issue. The latest Beta POS software has a bug. We stopped running the beta and the problem is no more.  Beta users be advised.

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Admin

Glad you were able to resolve this issue, thanks for reporting it to the Beta team! 

️ Helen
Seller Community Manager

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