no Option to print receipt.

Dorkside · ‎11-06-2017

We are not getting a print receipt option after any transaction. We have been using our square stand for almost 2 years with no issues. We can not print anything reports, tickets, receipts. Our printer is showing as connected to the stand we just dont get a print option. Any help with this would be great.

Chad · ‎11-09-2017

Hey @Dorkside, that's weird that the printer would start acting up now. 🤔

I have a few questions for you.

What kind of device are you using?
if you're using an iPad are you using the Square Stand?
Also is you're receipt printer USB, ethernet, or Bluetooth?

I'll make sure to keep an eye out for your reply. 👀