Instant direct still hasn't deposited

JessicaWall13 · ‎11-18-2017

I did instant deposit this morning for $101. It's been two hours since I got the confirmation email. The card and account were both verified. It has not made it to my linked card or the account the card is linked to. How long is it suppose to take? What am I suppose to do if I dont recieve it?

EJ_ · ‎11-21-2017

Hi @JessicaWall13

Sorry to hear about the trouble.

Unfortunately we can’t address your account specific issues here in the community, as it’s a public forum.

You'll want to reach out to our Support Team directly. They'll be able to take a look at these deposits with you to figure out what might be happening.