Yes! This would be great for my shoe store as well! I could run a sale on the boots since it's summertime. I can manually apply the discount if a person is in front of me, but the discount can not be applied to online sales.

You can create discounts for your Online Store! Though they won't be specific for an category or item, they will apply to the whole sale. Promo codes (online store discounts) can be shared with your customers so they can take advantage of online sales! 

That's great Kelly, but can the promo codes in the online store be applicable to some items but not others.  Different items for sale have different margins, so I can't afford to give a straight 10% discount on everything but would like to offer it on some items.  Can this be done?

This is HUGE for me as well.  I've been suggesting a more advanced discount system for years.

 

WE NEED a system that will allow automatic discounts (no user input necessary) for set periods of time, for specific categories and products, for specific employees/devices.  It would also be nice to offer BOGO (buy one get one) offers.

 

This is actually a really basic feature that is included with every e-commerce software I can think of.

Totally need auto-discounts as well (i.e. BOGO). It's such a basic feature, I am surprised it's not a feature for square already. I don't want to give promo codes because they could use it on anything instead of just certain items, which is not helpful at all.

Thank you for taking the time to share this additional insight! While I don't have access to a specific timeline for more discount features, rest assured that I'm sharing your experience with our product liaison team. Please don't hesitate to chime in with any other questions.

This is a perfect example of why we need Advanced Discounts.  In fact, the discount should be automatic.  If your employees are required to press a button to add the discount, eventually an error will occur (wrong button pressed or no discount at all) and a customer will be upset.  You should be able to set up an "IF, THEN" Rule that looks somehting like this:

 

IF

- 12 or more bottles from a list of categories/products are added to the sale.

 

THEN

- A 10% Discount is automaticaly applied, only to a list of selected categories/products.

 

 

Can anyone else comment here with an "IF, THEN" Rule they'd LOVE to have on Square Register?

@hopsvine @sciabica1936 - Thanks for sharing an example. I'll be sure to pass along the feedback to our product liaison team. 

@sciabica1936 - This is definitely a popular feature request, but unfortunately I can't offer any sort of timeframe for this functionality. You can add the discount to the items grid so it's front and center. I'll be sure to update this thread if anything changes in the future. 

A quick solution on this could be to allow store owners to enter a negative amount (e.g. -$20) in the modifier section and then apply that to the particular items they want to discount.  You guys really need a solution for this or store owners (like all the people requesting it here) may be forced to move on to other platforms that provide these types of common sense tools.  Thanks

...especially with Cyber Monday upon us and the holiday sales season in full swing.

I'd love to have a discount for "Black Friday".  We manufacture olive oil, but carry lots of products in our gift shop.  I will be discounting ONLY our olive oil the day after Thanksgiving.

 

IF

- Date is 11/25/16

- Product Category is Olive Oil

 

THEN

- Discount is 20%

Thank you all so much for bringing this up. We are updating our game designs and I wanted to be able to offer our local fire and police a promo code to purchase the old design at 40% off. I was really surprised I couldn't specify the discount to any one item as I can't afford to give 40% off of everything I sell. I love using square for both my in person and online needs. I love the dashboard, the ease of use, the reports, but there has to be MUCH more flexibility on the online discount options. BOGO, BOGO1/2OFF, individual product discounts, spend $100 get ____ free, all of these need to be options for us to be keeping up with retailers on other sites. I can offer all of these deals in person all day long and they sell like hotcakes but then people jump on our online store and since nothing can be marked down unless everything can be marked down we can't afford to mark any of it and our sales drop to almost nothing.

I hear ya!

 

It is truly baffling that there is no auto discount feature.  It seems to simple and EVERYONE would use it!

 

IN FACT, the reward system already has these features!  You can offer a % discount on a single item, or a category when a customer reaches their reward.  Why can't the same code just be used for discounts?  Like this:

 

If you're afraid the discount feature will cannibalize the reward system, and it's about the $25 per month per location, just add a "reward" that is not based on stars, but based on shopping during a specific time period.

 

On the consignment issue, that may be something for more of a niche of Square users - but based on past feature additions, I would not be suprised if that comes before auto discounts.

Exactly! It's not like it's a feature that couldn't be added fairly quickly when the code is already built into the software, just in a different location of the paid feature. It's an item that should already be installed as many businesses offer these types of sales. As far as the consignment side, I've had to build my own spreadsheet to take care of this and build a system around the spreadsheet to make what we do work, but it has taken me months to accomplish. If my staff forgets how to add the sale items individually to include the sale items, the customer has to do 2 separate transactions (which isn't always pleasant for them to do) or the staff accidentally adds it to the entire purchase (which then is not pleasant for me to deal with as I'm losing money). The struggle is real

Hey @sciabica1936 and @SwapShopRetail, thank you for pointing this out. I'm sorry to hear about the frustration that the lack of this feature is causing — we definitly do not want you to have to come up with labor-intensive workarounds.

 

While we do not have any specifics to offer regarding when a category-specific or conditional discount will be available, rest assured that I will be sharing your experiences with our Product Liaison team. We'll follow up here with any updates that may be helpful for your business — please keep in touch.