first, if the contactless reader shows up as a paired device on my phones bluetooth setting, should it work without any further action on my part? i insert the card, and wait til it says connected, but often it doesn't connect. so i press the button on the reader, and its still either takes forever, or it asks me to reinsert the card. very frustrating

i use the contactless reader for chip transactions with my android phone. i always open the app first, then insert the card in the reader. sometimes i press the button to wake up the reader first, but either way, most times the reader doesn't connect, even when i insert the card first, then press the button on the reader. i'm dissatisfied with its use, it just takes too much time, especially when i have to keep retrying while my customer is waiting. the mag stripe reader is instant. i asked square to exchange my contactless for the chip reader that plugs into the phone. just waiting for their response.