Can't select "Charge $" on IPad

swaneri · ‎10-04-2017

When we ring up an order and attempt to select "Charge (and whatever the customer owes)" nothing happens. We are able click other items so it's not and IPad problem. We have never had this problem before and can't find a solution. Anyone have an idea of how to fix this?

Chad · ‎10-04-2017

Hello @swaneri, interesting I saw a similar question while scrolling through Square's Twitter feed earlier today.

Have you tried force quitting the app and then restarting? This typically solves the issue.

Let me know if it's still giving you trouble! 🙂

swaneri · ‎10-04-2017

That was me on Twitter as well. Got it to work with the force quit. Thanks!

Chad · ‎10-04-2017

What a small world! hahah

Well I'm glad that you're back up and running! If you run into any other issues feel free to let me know! 😀