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"pending on an invoice

I have a customer that I sent an invoice too. They have paid it but they are receiving a "pending" instead of paid. Why is that?

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Hmm, I'm not sure we know what you mean, @Key_performance. Can you provide a little more information on where the customer is seeing a pending message? 

 

I'll keep an eye out for your response. 

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I have the same problem. Last time it took almost 5 days until the payment was gone through. Can someone explain what cause of a delay to complete the transaction?

 

 

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