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Beta Member

Taxes are applied in the app but not online, what could the problem be?

The title of this thread has been edited from the original: TAXES

I have applied my taxes to all the items on my library however when someone checks out online the taxes don't show up but if I use the mobile app the taxes show up there....what could the problem be?

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Super Seller Alumni

Tax's in the Square online store will not show up until the customer has entered their state.  Once the State field is filled in the tax will appear.  However, it will only charge tax if the purchaser lives in your state.  If they are from any other state it will not charge tax.

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OK..I figured it out.....my default province is Ontario...and if you don't over write Ontario when chequing out it doesnt charge the tax....silly.

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