Server Error on iOS app

HiFLO · ‎05-09-2016

I open app > Customers > All Customers > [select customer] = I get "Server Error Square's having server issues, please try again later." This has been happening for over 2 weeks. I click OK and I'm able to see my customers details.

I'm using V 4.40

Caty · ‎05-09-2016

That doesn't sound right! Let me do some investigating and I'll get back to you shortly. Thanks for reporting!

HiFLO · ‎05-10-2016

Hi Caty, did you find anything?

Caty · ‎05-10-2016

Thanks for the ping! I've tried to reproduce with a few people over here but have been unsuccessful. We did submit a ticket to our engineering team, and I'm waiting to hear more. Can you share which device you're having this issue with, and what version of the OS you're running?

HiFLO · ‎05-10-2016

iPhone 6S Plus, iOS 9.3.1

Thanks

Caty · ‎05-10-2016

Thank you! I'll follow up just as soon as I've heard from them.

Caty · ‎05-12-2016

FYI - we're still waiting for updates from the team. Sorry this is taking so long to sort out!

Caty · ‎06-07-2016

Hi @HiFLO - We've updated the app a couple of times since you first posted. Are you still having this issue? Please let me know!