I don't know how I hit the refund button a refunde...

Tinker1966 · ‎02-08-2018

I seen a customer's money was refunded and I'm not sure how that happened because I nor did the customer requested it. Receipt# 7DbN 46.00 2/7/2018 7:04pm please help

Chad · ‎02-11-2018

Hello @Tinker1966, I'm sorry to hear about the trouble.

Our Customer Success Team can take a look at this refund and help you determine how it was issued. Typically once a transaction is refunded you will have to contact your customer to reprocess the transaction.

If you have any other questions please let me know!

I don't know how I hit the refund button a refunded a ladies money back but I didn't want to do that