cant find time clock

rlhms · ‎07-29-2017

I have all my employees signed up on and ready for time sheets. All the permissions needed are on but when i log them in on their phones or tablets the time clock does not come up. If i log in on my phone it comes up for each customer but if i log in on theirs the clock does not show up. Is there a setting on the phone or tablet that does not allow them to see the clock to clock in and out????? Please help so frustrated!

RHatch · ‎07-29-2017

Go to settings on the app, then Employee Management and turn on Track Time From Point of Sale, and if needed Enable Employee Passcode Access.

rickgoose · ‎05-09-2022

Does this mean i can only do it from the POS in store? I use to have labor timeclock in my dash board. i cant find time clocks with this new look. very frustrated with the new EASIER dash board

Helen · ‎08-01-2017

So sorry for the frustration @rlhms!

You will need to check your settings as mentioned by RHatch, but you'll also need to assign a passcode to each employee. When you've assigned them a passcode they'll see the clock icon and be able to clock their time in the app.

If you're still having trouble don't hesitate to reach out!

️ Helen
Seller Community Manager

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