Square is sending my patients (I am a psychotherap...

mk121464 · ‎03-02-2018

Has anyone else had this experience? And if so, do you know how to correct this--since Square conveniently makes it almost impossible to actually talk to someone, ugh...

VanKalkerFarms · ‎03-02-2018

Square is just providing the information that you supply. you can change the address that appears on your receipt here https://squareup.com/dashboard/business/receipt. you can change the address associated with your business here https://squareup.com/dashboard/locations.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Tom · ‎03-03-2018

Thanks for stepping in to help out with this, @VanKalkerFarms and sorry to hear about the confusion, @mk121464. Hopefully, this got sorted out—though a member of our CS Team should be reaching out to the email address that's tied to your Square account, if they haven't already.

Apologies again for the frustration. Please keep an eye on your inbox for updates.

️ Tom | he/him
Seller Community Manager | Square, Inc.
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Square is sending my patients (I am a psychotherapist) my home address!! WTF??