Is an update needed? Final charge button does noth...

Pru4winds · ‎04-28-2018

I am unable to put a charge through. Everything is as usual, charge amount, card number and info, but when I click CHARGE nothing happens. This has gone on for 3 days with no resolution. Square says they will respond in ?3 days.

katieand · ‎04-30-2018

Hi @Pru4winds - Can you share what type of device/reader you're using? We should be able to find some troubleshooting tips for you!

VanKalkerFarms · ‎04-30-2018

if you haven't figured out the problem call today. there is nothing that should be stopping you as all of Square's services are up and running.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 (855) 700-6000

Depending on your specific account, you might not have phone support available, or you might have limited hours of support.

If you don't want to call post more information here and we can try to help but we don't have access to your account.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Is an update needed? Final charge button does nothing.