Why is Square telling me I am not 18 when in fact ...

Matthew_Fonseca · ‎03-20-2017

When I try to sign up, Square is telling me that I am not 18. I was born on February 22nd 1999. As soon as I enter the last digit for the year, it automatically says that I have to be 18. Is there some way this can be fixed? I am a photographer who would like to use this tool for his business, and this is hendering me from doing so.

VanKalkerFarms · ‎03-20-2017

That is interesting. @Kpay any advice?

Bob Van Kalker
My Van Kalker Farms Garden Center website
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Kpay · ‎03-20-2017

Hmm, that is interesting. 🤔 Sorry for the rough start, @Matthew_Fonseca and happy belated birthday! I'm going to look into it and we'll see what's up. Will post back here when I have more info.

Matthew_Fonseca · ‎03-20-2017

I apreciate you looking into it. Maybe it's a problem with the code. Probably hasn't been updated to register last month or this month. That's my guess.

EJ_ · ‎03-22-2017

@Matthew_Fonseca Just checking in letting you know we haven't forgot about you. Our Engineering team is looking into this. We'll post here as soon as we get an update.

Why is Square telling me I am not 18 when in fact I am?