Solved: I setup on my computer but I use the iPad for Squa...

24-47-22 · ‎03-08-2018

My items are all setup on my pc, but use ipad at pos. I created 2 new items with photo each that are not transfering to ipad.

Also how do I update app?

puka · ‎03-09-2018

Hey @24-47-22!

To update your app, you would need to go to the App Store within your iPad then go to the Updates section. If you're still experiencing this issue after updating to the latest version, let us know!

Puka - She/They
Seller Community UX Designer

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VanKalkerFarms · ‎03-08-2018

I would recommend signing out of the Square POS app and then signing back in forcing it to do a new download of your Square account items and settings.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

24-47-22 · ‎03-08-2018

I tried signing out and back in but it still didnt transfer my photos of 2 new items.

puka · ‎03-09-2018

Hey @24-47-22!

To update your app, you would need to go to the App Store within your iPad then go to the Updates section. If you're still experiencing this issue after updating to the latest version, let us know!

Puka - She/They
Seller Community UX Designer

24-47-22 · ‎03-11-2018

Updated app for Square Pos but my photos didn't transfer.

Helen · ‎03-12-2018

Hmm, that sounds strange @24-47-22!

These troubleshooting steps for the Point of Sale app should help! You might need to sign out of the app and sign back in again, or delete and reinstall the app. I also recommend making sure you've signed in with the correct email address (in case you have two accounts)!

️ Helen
Seller Community Manager

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I setup on my computer but I use the iPad for Square POS. How do I update app??