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e-commerce improvements!

Status: New Idea
by social_signs ‎12-18-2016 07:17 PM - edited ‎12-29-2016 07:50 PM

I have an online printing company and my customers need to be able to have way more features offered on my site if we want to remain competitive

 

1. Customer Logins/Accounts

    -retail customers with retail pricing

    -reseller customer logins with better (lower) pricing structure (for ex./ a reseller will login and get 20% off all products and different discounts can be set on different products BUT only specific customers or category of customers)

    -wishlist/favorites/save for later

    -reorder button

   -order history page

   -saved customer profiles with saved shipping address, saved billing address, saved payment method

    -saved uploaded files for cx to reorder with on different products

 

2. Checkout

    -edit cart

    -invoice options

    -PO

    -check or other payment option

    -split payment options

   -Suggestions/ Add-On Items!!

 

3. Products/Categories

---Set discounts for certain Products or categories without having to set each variant individually. We should be able to set a discount and it auto apply the discount and show the new amount the cx will pay. With the reg. price crossed out. And even better if we could restrict the customers who get certain discounts.

----For "Service" products - give an option to add variants on these. We offer design services, but also need cx's to provide the product and size and other details regarding the design request. It's a hassle to have them fill out a custom contact form and then tell them to purchase the design separately.

 

4. Variants on Products

-Set SKU for all without having to input individually for each variant

-MORE VARIANTS, MORE VARIANTS, MORE VARIANTS!!!

-BIGGEST COMPLAINT, is that certain Variants should be able to be set as "optional" or "required". With my GoDaddy site, a variant could be completely optional allowing for more variants to be added. And the optional variant had its own completely separate pricing so we don't have to go through the trouble of calculating the new cost of that variant (item) is added.

 

For ex./

Banner Stand $150

Add-On item Variant: LED light

LED Light is +$60 - customers just see an option to add an LED light for $60 and can completely ignore it if they don't want it. And they see the product price increase by $60 if they select it.

 

 

5. Reviews

-I have an existing Yotpo account and would love to be able to add those existing reviews. We had tons of 5 star reviews and now we can't even showcase them!

 

6. Website editor

-Add a Footer Menu option!!!

-give an option to save certain contact forms so they can be added to other pages without having to recreate it every time!

 

7. Orders

-Edit Shipping Address if customer makes a mistake or needs to change an address (right now this can only be done when you are trying to mark an order as shipped which isn't very helpful)

-Add order notes regarding anything for any changes or special instructions the customer left off.

-More status options, maybe even "custom statuses", for example "proofing", "in production", "preparing for shipment", "shipped" and easier way to add and show tracking status.

-Definitely would love to see something like live shipping/tracking status the way Etsy can.

-Be able to create MANUAL ORDERS and INVOICES

 

 

8. Discount Codes

-give a set discount or discounts for all or select products to certain members/customers

-be able to set discount codes to be used ONE USE per customer!!! We want to be able to offer a set Welcome coupon that we don't have to worry about customer's reusing over and over again. Just one use and they can't reuse it.

 

 

9. Quote Tool / Shipping Estimator

-quote or shipping estimator form/tool that way our customers don't have to actually add items to the cart to get grand total pricing and cost of shipping

Exporting and Reporting on Orders

Status: Archived
by EAMathlete on ‎05-03-2016 12:29 PM - last edited on ‎05-03-2016 01:40 PM by Employee Moderator

Hi,

 

Everytime I export my site orders into a .csv file, it creates multiple rows for 1 transaction.  Row #1 would have values on some of the orders cells such as order #, date, total, etc and leave other cells blank.  The values for other cells such as Product name, etc would be in Row #2.  I have included an example below.  Is this a bug? or would this be a feature request?  Why can't everything be in 1 row?  this makes it super difficult to report on because I have to merge the 2 rows manually.  Are there any suggestion on how to generate good reports on Orders?  Thanks!

 

Order # Date Status Currency Subtotal Total Shipping First Name Shipping Last Name Shipping Email Shipping Address Shipping City Product Name Product Quantity Product Price
1234 9/7/2015 pending USD 100 100 foo bar foobar@email.com foo USA      
1234 9/7/2015                   Product foo 1 100

 

 

Status: Archived