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e-commerce improvements!

Status: New Idea
by social_signs ‎12-18-2016 07:17 PM - edited ‎12-29-2016 07:50 PM

I have an online printing company and my customers need to be able to have way more features offered on my site if we want to remain competitive

 

1. Customer Logins/Accounts

    -retail customers with retail pricing

    -reseller customer logins with better (lower) pricing structure (for ex./ a reseller will login and get 20% off all products and different discounts can be set on different products BUT only specific customers or category of customers)

    -wishlist/favorites/save for later

    -reorder button

   -order history page

   -saved customer profiles with saved shipping address, saved billing address, saved payment method

    -saved uploaded files for cx to reorder with on different products

 

2. Checkout

    -edit cart

    -invoice options

    -PO

    -check or other payment option

    -split payment options

   -Suggestions/ Add-On Items!!

 

3. Products/Categories

---Set discounts for certain Products or categories without having to set each variant individually. We should be able to set a discount and it auto apply the discount and show the new amount the cx will pay. With the reg. price crossed out. And even better if we could restrict the customers who get certain discounts.

----For "Service" products - give an option to add variants on these. We offer design services, but also need cx's to provide the product and size and other details regarding the design request. It's a hassle to have them fill out a custom contact form and then tell them to purchase the design separately.

 

4. Variants on Products

-Set SKU for all without having to input individually for each variant

-MORE VARIANTS, MORE VARIANTS, MORE VARIANTS!!!

-BIGGEST COMPLAINT, is that certain Variants should be able to be set as "optional" or "required". With my GoDaddy site, a variant could be completely optional allowing for more variants to be added. And the optional variant had its own completely separate pricing so we don't have to go through the trouble of calculating the new cost of that variant (item) is added.

 

For ex./

Banner Stand $150

Add-On item Variant: LED light

LED Light is +$60 - customers just see an option to add an LED light for $60 and can completely ignore it if they don't want it. And they see the product price increase by $60 if they select it.

 

 

5. Reviews

-I have an existing Yotpo account and would love to be able to add those existing reviews. We had tons of 5 star reviews and now we can't even showcase them!

 

6. Website editor

-Add a Footer Menu option!!!

-give an option to save certain contact forms so they can be added to other pages without having to recreate it every time!

 

7. Orders

-Edit Shipping Address if customer makes a mistake or needs to change an address (right now this can only be done when you are trying to mark an order as shipped which isn't very helpful)

-Add order notes regarding anything for any changes or special instructions the customer left off.

-More status options, maybe even "custom statuses", for example "proofing", "in production", "preparing for shipment", "shipped" and easier way to add and show tracking status.

-Definitely would love to see something like live shipping/tracking status the way Etsy can.

-Be able to create MANUAL ORDERS and INVOICES

 

 

8. Discount Codes

-give a set discount or discounts for all or select products to certain members/customers

-be able to set discount codes to be used ONE USE per customer!!! We want to be able to offer a set Welcome coupon that we don't have to worry about customer's reusing over and over again. Just one use and they can't reuse it.

 

 

9. Quote Tool / Shipping Estimator

-quote or shipping estimator form/tool that way our customers don't have to actually add items to the cart to get grand total pricing and cost of shipping

Free Delivery/Pick Up/Hand delivered Option

Status: New Idea
by Massagelady on ‎02-10-2017 02:10 AM - last edited on ‎02-12-2017 08:42 AM by Community Manager

 Hi, 

It would be great if you could add a free deliver, pick up and hand delivery option for specific postcodes. For example I want to offer free hand delivery to my local area as well as give the option for my customers to pick their order up. 

Pick-Up Option - Especially for Co-Ops/CSA/Farmers Markets

Status: New Idea
by CentralCity on ‎03-19-2017 09:17 AM - last edited on ‎03-19-2017 11:51 AM by Community Manager

Greetings Weebly Community,

 

We own a Co-Op.  Our customers pick up their shares at several different locations.  

 

We need a pick up location option that would be a mandatory selection at checkout. 

 

Currently, the only way for customers to select a pick up location is to go through a shipping option at check out.  The shipping option doesn't really work and it makes checkout more cumbersome.  

 

It would be wonderful if you could add that option!

Make Payment Options and Shipping Price Visible on FIRST Checkout Page

Status: New Idea
by JustImagine on ‎08-12-2016 07:30 AM - last edited on ‎08-25-2016 04:59 PM by Employee Moderator

I find it very funny that I have to sibmit a "new" idea and hope that people will vote and hope that Weebly will re-consider...

 

just because Weebly desided to HIDE payment options and shipping cost from the first checkout screen.

 

Customers should be able to see essential information. It must be prominent and shouldn't be burried under pages and clicks.

Customers should know up front the shipping cost (before changes, it was visible on first checkout page and just by changing the country customer could see the shipping cost).

 

Customers should see immediately what payment options they have. Is it PayPal only? Is it both CC and PayPal?

 

Good business and eCommerce practice is to make everything clear and easy for the customer. 

 

Weebly did the opposite - they increesed number of checkout pages and clicks and they burried essential information.

Ship TO Multiple Addesses

Status: New Idea
by vichna on ‎03-16-2017 04:53 AM - last edited on ‎03-16-2017 10:43 AM by Community Manager

I run a website for a gift shop. When people place orders, they usually choose multiple items for separate recipients.

We need a way that a person can input multiple ship TO addresses on the order page, and choose which item goes to which address.

Packing Slip

Status: New Idea
by jvanderreyden on ‎09-29-2016 05:51 PM - last edited on ‎10-22-2016 07:37 PM by Employee Moderator

Hi

I am new to printing out your packing slip, as I put these in with my orders it would be great to be able to have your logo and address at the top of the page.

Thanks

Local Delivery With Payment Offline!

Status: Duplicate
by localtrends on ‎03-02-2017 01:38 AM - last edited on ‎03-02-2017 02:00 PM by Community Manager

Hello all,

 

I was wondering if there is any offline method in Weebly that enables buyers to pay for the goods they purchase offline. That is, they place an order online, and when we deliver the goods to them, they pay the courier company which then relays the money back to us. As far as I'm seeing, this option doesn't seem to be available currently. Can you please add it Weebly as it is the only thing restricting me from opening my online shop. Thx.

Status: Duplicate

Please direct your votes to this post, please: https://community.weebly.com/t5/Vote-on-Features/Offline-Payment-for-store/idi-p/1901#M295

 

Thank you!

Free Shipping for specific products or categories of products

Status: New Idea
by mary8961 on ‎07-19-2016 03:10 PM - last edited on ‎08-05-2016 08:14 PM by Employee Moderator

Yep, the shipping options are severely limited...but you guys knew that already.  So many questions and suggestions regarding this important subject and 'feature'.  It seems silly that I can't offer free shipping for specific products or categories.  Please expand our shipping options, thank you.

 

"Show how much more a customer needs to spend to receive free shipping"

Status: New Idea
by Conerboutique on ‎09-19-2016 01:35 PM - last edited on ‎10-20-2016 04:41 PM by Employee Moderator

I often shop online. I know Ulta Beauty and several other sites have free shipping if you meet a minimum purchase amount. When I start to check out it will say "Spend 12.54 more to receive free shipping" or something along those lines. I would love to have that option for Weebly for my store!

Shipping Rates Per Item

Status: New Idea
by Liohila on ‎07-19-2016 02:00 PM - last edited on ‎08-05-2016 08:14 PM by Employee Moderator

It would be ideal to have a specific shipping rate for certain items. For example, there may be a special type of packaging if you buy a certain amount of an item.

 

Changing shipping rates by weight or cost does not help in many situations as other items can add up to the weight/cost of the item you want to have a special shipping rate for.

Add shipping price to each individual listing

Status: New Idea
by laurahutcheon on ‎08-09-2016 09:47 AM - last edited on ‎08-10-2016 03:31 PM by Employee Moderator

I would really love to have a feature where we can add a shipping price for each item individually with each listing. I have so many items with different price, dimensions, and weight that it is difficult for me to group them by weight or price.

Batch import or automate sales tax zip codes and rates

Status: We're Working on It.
by corey52 on ‎04-06-2016 08:23 PM - last edited on ‎04-19-2016 02:49 PM by Community Manager

The state I operate in charges sales tax, as does each county. I've started entering in the zip codes for my state one-by-one and it is taking forever. The nice thing is that it appears that Weebly uses the appropriate tax rate once you enter the zip code. It would be REALLY nice if I selected "state" and all zip codes and sales tax rates for that state and county populated! Thanks for your consideration.

 
 
Status: We're Working on It.

Thanks for submitting this request - I'm happy to say this is something we're actively working on making easier for you. Keep an eye out over the next couple weeks for an update on this! 

Real Time Shipping Calculator for Developer Platform?

Status: New Idea
by stoengraphics on ‎12-05-2016 06:50 AM - last edited on ‎12-05-2016 08:40 AM by Community Manager

Hello - I have your "Developer" Business plan for my client's website.  They really thought we could use the "RTS" or "Real Time Shipping" calculator.  Per my chat with your people, this isn't available currently to the Developer platform.  How soon before it will be available?  Thank you.

E-Commerce - Shipping from Multiple Warehouses

Status: New Idea
by nickflo13 on ‎03-09-2017 10:37 AM - last edited on ‎03-09-2017 10:50 AM by Community Manager

As an e-commerce business, we offer products on our page that are sourced from multiple vendors in various locations.  At times these products are stocked at our location or shipped directly from the vendor.  Weebly's current shipping solutions does not take into considering the shipment of product from multiple locations, and thinks that all products will be shipping from the business address.  This hurdle will alienate businesses from using Weebly as an all encompassing e-commerce solution since some organizations have multiple warehouses, branches, etc. where product is stored and shipped from.
 
Current shipping options available puts us at a disadvantage since we have to overestimate shipping costs to ensure we do not lose money on a purchase.  This hurts us since we lose sales due to the fact that at times shipping is too high.  In the last few months, our check out page has been our 6th highest viewed page.  It's very unfortunate when you see this but not the sales.  We have considered upgrading our plan to utilize real-time shipping with the Shippo app but unfortunately this solution doesn't meet our needs either when shipping from multiple locations. 
 
Take into consideration the following scenarios under the current model:
 
Product 1 stored a location A (California)
Seller (Weebly business) is located in Florida
Customer purchases product 1 and lives in Nevada
RESULT - CUSTOMER OVER PAYS SHIPPING
 
Product 1 stored a location A (California)
Seller (Weebly business) is located in Florida
Customer purchases product 1 and lives in Georgia
RESULT - BUSINESS LOSES MONEY ON SHIPPING
 
Weebly's current shipping options can't accurately quote the customer shipping because it thinks all products ship from Florida.  We have seen other providers offer the ability where you can specify where the product resides.  This solution would offer an accurate shipping quote since it's based upon the product's location.  Unfortunately because of this limitation, we have to consider downgrading our service with Weebly to offset the costs of the additional service that we will need.

Liability issue/quick to fix: Invoices need to label Shipping & Handling

Status: New Idea
by firmeadow on ‎09-19-2016 10:30 AM - last edited on ‎10-20-2016 03:12 PM by Employee Moderator

Please have the customer invoices label 'shipping and handling' like they used to before the recent changes.   With the current changes they label only as 'shipping'.

 

Anyone that uses a shippo,  or usps online, etc and receives a discounted shipping rate needs to have the shipping and handling verbage.  otherwise legally we are overcharging on shipping which can be a liability issue.  Since the weebly site is causing the misnomer on the invoice that the customer received from weebly by email this can also turn into a liab problem for weebly.

 

please fix.     Thank you so much!

More Product Page Display Options

Status: We're Considering It.
by BJ on ‎02-03-2016 09:15 AM

It could be really handy to have more granularity over what is displayed on product pages. For example, options to hide or show the price (or even have alternative text shown, e.g. "call for price"), display tax and shipping cost for that item, etc.

Gift Option

Status: It's in Our Queue.
by tucumcaritarot on ‎03-31-2016 11:44 AM - last edited on ‎04-08-2016 03:29 PM by Employee Moderator

I have been asked for this several times - I'd love to see a way during check out for the customer to mark as a gift, so we know to send a reciept without prices, or even have it ship to an alternate address. Like amazon does, and maybe even have an add gift wrap function....

Status: It's in Our Queue.

We're looking at making some updates to the checkout area of stores. We are going to be separating out Shipping and Billing address so that customers can specify a separate address to ship items to. The "note to seller" is also a great suggestion for allowing customers to specify if something is a gift. We do have a couple things we want to work on first, but this change is in our queue, and something we want to fix Smiley Happy

Shipping Information

Status: New Idea
by Mindseye on ‎04-03-2016 12:27 PM - last edited on ‎04-19-2016 03:01 PM by Community Manager

I am setting up a business site to sell product and I am based in the UK. Most of my customers will have a UK address.

 

On the Shipping Information page, when a UK customer selects United Kingdom in the drop down menu, it still asks for 'Zip' and 'Region' in the fields that follow. Neither of which are applicable to the UK. For the UK it should read 'Post Code' and 'County'.

 

There is no way at the present time to adjust this and it looks extremely unprofessional on a business site.

 

I would like to see Weebly address this issue as soon as possible - does anyone else feel the same?

Shipping cost presented on shopping cart

Status: New Idea
by cokezero on ‎05-11-2016 12:03 PM - last edited on ‎05-11-2016 12:32 PM by Employee Moderator

Would like to see the shipping cost presented on the shopping cart.  With the high cost of shipping today, customers want to view this cost as soon as possible.  Some potential customers get frightened off if they have to move to "Checkout" to view this information.     

Habilitar algumas opções do Brasil

Status: New Idea
by VictorIlusãoSD on ‎03-03-2017 03:47 AM - last edited on ‎03-05-2017 08:27 AM by Community Manager

Eu preciso das Habilitação dos Correios Brasileiros, que ajude o cliente a somar frete conforme o seu estado.

 

E tambem ter como colocar, outras opção de recebimento de vendas, como outras Plataformas como as Brasilieras (Pagseguro, MercadoPago entre outras muito boas) Pois precisa de um modo que gereva Boletos bancarios com as bandeiras dos baco Brasileiros

 

Por favor Ajuda nessa parte !!