"Your Order Number Is Your Confirmation Number" and shopping cart outlay problems in recent changes
New IdeaSubmitted byDispensinglinkon03-13-201810:49 AM
I've had a number of confused first time customers call in lately, saying the website checkout is not clear when telling them the order is complete.
While I disagree, and the information is clearly there when completing an order, the font and layout is pretty bland and I could see how they might miss critical information like their order number or the fact that a confirmation email will be sent.
I don't need to be the one to control that layout... although that would be nice.
But the boilerplate could really use a little work on Font and Clarity.
As well, I am often asked for a Confirmation Number by customers and have to tell them "Your order number is your Confirmation Number".
It would be nice if the confirmation page at the end of checkout on the website had that information as well.