Norton Safeweb has flagged my site as Malicious/ma...

Frenchayweb · ‎02-27-2021

Norton Safeweb has flagged my site as 'Malicious sources/malnets'. I have submitted a dispute. But how do I check if my site has malware?

website: https://www.frenchaycommunity.co.uk/

Norton report: https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.frenchaycommunity.co.uk%2F

Adam7 · ‎02-28-2021

Welcome, @Frenchayweb! Thanks for making your first post.

Our system scans all files uploaded to your site, so it's highly unlikely there is any malware on your site. It's likely a false-positive by Norton. You could review any widgets you've added to the site just to make sure they are all safe.

Frenchayweb · ‎03-05-2021

Thanks for your reply, Adam.

Can you explain what you mean by widgets, where I would find them and how to check them? By widgets are you referring to the options on the left hand panel in the Build menu or are you referring to Apps in the App center?

Bernadette3 · ‎03-06-2021

I believe he is referring to any third party apps, or embedded code you may have added to the site.

Does Norton give you an option to dispute, or provide more details as to why they flagged the site?

Frenchayweb · ‎03-09-2021

Thanks Bernadette.

I don't have any third party apps or embedded code. I have submitted a dispute to Norton but have not heard back from them as yet.

Bernadette3 · ‎03-11-2021

It doesn't sound like there is anything you can do from your end. Hopefully you will hear from Norton soon. I think Adam is correct that this was a false flag, and they should be able to remove it for you.

AndyL1 · ‎05-17-2021

Many people have this problem. You need to lodge an appeal with Norton AND nag in their community forum. Just lodging an appeal with Norton won't get you anywhere, so you need to create an account with Norton (in order to post in their community forum), verify your email, and nag away there. They'll fix it for you within 24 hours of your first post in their community forum.

julieSS1 · ‎08-23-2021

HI there, I am also getting flagged asit says my website is Malicious. It says it has malicious known activities attached to it?

Just wondering how do I notify Weebly or get this fixed?

I was also notified that Norton marked it as unsafe but had 0 treats.

Thanks

Julie

Norton Safeweb has flagged my site as Malicious/malnets